FAQ
My Order
I placed an order and paid, but I haven’t received any confirmation. How do I know the current status of my order?
If you’ve placed an order, check your spam folder, the order confirmation is usually just hiding here.
Discounts
• 10% OFF for orders of $50 or more!
• 25% OFF of a product of your choice, for an instagram/facebook share with a product photo tagging us #northwoodsclothingco (Message me here with the product of your choice.)
Wholesale
For wholesale inquiries, please send a note to Ryan at uffda@northwoodsclothing.co
Sizing
Currently, some items are only available in certain sizes, but if you’d like a custom size or color garmet/product I’d be more than happy to fulfill any request right away, just send me a message or contact me via email for any custom sizes or colors. I’ll set up your order for your approval within 24 hours!
Contact me for any group custom orders, IE if you have a camp counselor group and want custom logos/colors/sizes for a batch of unique shirts.
Tree Planting
The National Forest Foundation will plant a tree in U.S. national forests for every item purchased from Northwoods Clothing Co. Please know we are incredibly thankful for your support and consider it a gift to our tree-planting efforts, working to restore National Forests damaged by wildfire, insects, disease and other impacts. By supporting Northwoods Clothing Co. you’re supporting the active restoration of 193 million spectacular acres of American wildlands. We are environmentally progressive apparel.
Please note: The NFF cannot specify where trees are planted as this is determined by the U.S. Forest Service and is based on areas of greatest need across our vast National Forest System. We are grateful for your support of our treasured landscapes.
Return Policy
Returns and exchanges of unused/unwashed merchandise are accepted within 30 days of purchase. Just email uffda@northwoodsclothing.co to initiate the return/exchange. We encourage customers to use the sizing charts and fitting measurements on each specific product page to find the right size.